At Integrity Group Strata Management, customer satisfaction is at the heart of everything we do.
We are redefining and disrupting property management by delivering exceptional, in-house services with unmatched efficiency, service and care, transforming client experiences and setting a new industry standard for satisfaction and value.
We ensure efficient, accurate, and timely administration of all strata matters, from meeting coordination to compliance and record-keeping, so your property runs smoothly and stays protected. Our proactive approach means fewer issues and faster resolutions for your strata community.
We provide clear, accurate, and transparent financial management tailored to your strata needs. From budgeting and levy collection to financial reporting and expense tracking, our expert team ensures your funds are well-managed and compliant. Trust us to safeguard your strata’s financial health with precision, accountability, and attention to detail.
Our team ensures the smooth day-to-day operation of your strata property through proactive maintenance, contractor coordination, and prompt issue resolution. We ensure all common areas safe, functional, and well-maintained, delivering reliable service that enhances property value and supports a harmonious living or working environment for all occupants.
We provide access to expert legal guidance to help your strata scheme navigate complex legislation, bylaws, and disputes. From compliance advice to tribunal representation, our team ensures your strata operates within the law, protecting the interests of all owners with professionalism, accuracy, and up-to-date knowledge of Australian strata regulations.
Our Tiered Strata Services are designed to suit the unique needs and budgets of different strata communities. Whether you manage a small block or a large, complex development, we offer flexible options that deliver the right level of support. Many strata management companies make you pay for services you don’t need.
Essentials – Ideal for self-managed schemes seeking assistance with essential compliance, record-keeping, and financial reporting. With our essentials package, you don’t pay for services you don’t need while still having the option of support when needed.
Enhanced – Offers a more comprehensive package, including regular maintenance coordination, meeting support, and proactive issue management—perfect for medium-sized properties looking for balanced support.
Premium – Delivers a full-service strata management experience, including detailed financial oversight and legal coordination as well as hands-on site management and strategic planning. This premium level is best suited for large or high-value developments that require ongoing, professional attention or those wanting to increase property value.
No matter which tier you choose, you can count on our experienced team for clear communication, responsive service, and expert guidance — ensuring your strata runs smoothly at every level.
At Integrity Strata Management we serve a broad range of strata communities from small duplexes through to a multi-high rise development. We will provide the strata management services to fit your needs.
Strata management involves the administration and oversight of properties with shared areas, such as apartment buildings or townhouse complexes, including financials, maintenance, and compliance.
Strata schemes typically cover apartments, townhouses, mixed-use buildings, and some commercial properties with shared common areas.
An owners corporation (formerly called a body corporate) is the legal entity made up of all lot owners in a strata scheme responsible for managing common property.
These include maintaining common property, managing finances, enforcing rules, holding meetings, and ensuring compliance with relevant legislation.
A strata manager handles the day-to-day operations of a strata scheme, including financial management, maintenance coordination, legal compliance, and communication with lot owners.
We offer tiered services including financial management, maintenance coordination, compliance, legal support, meeting facilitation, and dispute resolution.
Bronze offers essential services, Silver adds operational support and maintenance, and Gold includes full-service management for large or complex schemes.
Yes, we provide a smooth transition process, including document handover, financial reconciliation, and communication with all stakeholders.
Yes, all our tier offer emergency maintenance response.
Call us on 123 246 789 to get someone now.
Absolutely. We are experienced in managing a variety of property types, including mixed-use developments.
Strata management is primarily governed by the Owners Corporations Act 2006 (Vic) and Subdivision Act 1988.
Yes, we offer guidance on legal obligations, bylaw enforcement, and can assist with dispute resolution or VCAT matters.
We follow a structured approach including communication, mediation, and, if necessary, referral to VCAT for formal resolution.
Levies are based on each lot’s unit entitlement and are set at the annual general meeting. We manage the collection and provide detailed reporting.
Yes, we prepare and present budgets, financial statements, and ensure transparent reporting for all members of the owners corporation.
We follow up on unpaid levies through reminders and, if necessary, initiate debt recovery processes in line with your rules and legislation.
The owners corporation is responsible, and we coordinate all routine and emergency maintenance with licensed contractors.
Yes, owners can suggest contractors, and we’ll assess them for compliance, insurance, and suitability before engagement.
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