A strata manager plays a vital role in the effective administration and maintenance of strata-titled properties, such as apartment complexes, townhouses, and commercial buildings. Their primary responsibility is to manage the day-to-day operations of Owners Corporations (formerly Body Corporates), ensuring compliance with the Owners Corporations Act 2006 (Vic) and associated regulations.
A key duty of a strata manager is financial management. This includes preparing annual budgets, issuing levy notices, maintaining financial records, and arranging payment of invoices. They also facilitate the collection of fees from lot owners, ensuring the Owners Corporation has sufficient funds to meet its obligations.
Strata managers coordinate maintenance and repairs of common property areas such as lobbies, gardens, lifts, and shared facilities. They engage and supervise contractors, obtain quotes, and ensure work is completed to a satisfactory standard. This role requires prompt attention to emergency repairs and a proactive approach to preventative maintenance.
Administrative responsibilities include organising and attending annual general meetings (AGMs) and committee meetings, preparing minutes, and maintaining essential records like insurance policies and strata plans. They also guide owners on legal and procedural matters, ensuring the Owners Corporation meets its obligations under Victorian law.
Dispute resolution is another critical function. Strata managers mediate conflicts between lot owners, or between owners and the Owners Corporation, helping to maintain harmony within the community.
In a diverse city like Melbourne and surrounds, strata managers must be well-versed in local building regulations, urban development trends, and community expectations. Their role combines legal knowledge, financial management, communication skills, and property maintenance expertise. A competent strata manager helps protect property values, ensures legal compliance, and supports a well-functioning, harmonious living environment for all residents.
